plusnet mobile data not working iphone

The merger will see the LIFE Mobile brand being retired. Still No data - Claims Sim not allowed to register on the network. Why could I not find Cellular Data Option on my iPhone? Hoping someone can assist with an issue which has only started since moving over to Plusnet on my Iphone 5s. In this section, we have discussed the APN Settings for the iPhone users who are using the Plusnet mobile network. Sitting here at work with a strong Phone Signal but the Mobile Data is "Disconnected". Considering how common this issue is on Plusnet the response to say that it's a handset issue is unacceptable. Unlike most low-cost networks, Plusnet does not provide a pay as you go service. Attempting to register on the Plusnet 4G leads to it hanging on "registering on Plusnet (4G)" before it failed with a message saying my SIM is not authorised to connect to the network. Ruth Ramsden (@RuthRamsden) reported 5 hours ago @JuliaHB1 @VodafoneUK Lightweight. To find it, just search for Plusnet Mobile. Select Reset Network Settings. Easily check your bills, view your used data, manage your spend limit and in-app help whenever you need it. Check the notification bar for 4G, 3G, H, E or G. That'll show your connection is working. Please send me a PM with some account details and I'll get everything sorted for you. - Press Menu - Press New APN - Enter the follow settings one for General Data . Hope it works!! I’m not in the UK since 29/9/2020 hence unable to call On the prompt message that appears, confirm the operation. Download our new app today. Plusnet Mobile price guide. (Please be aware that this will remove any Wifi passwords and you'll have to re-enter them on your handset. This is almost certainly down to the porting process SteveA, I wouldn't worry! This was installed this evening, I then spent 30 minutes waiting on the line to Plusnet to answer so as to get this activated only to find this did not work … Without changing any other settings, type in the following info then tap Save: Access Point Name: everywhere Username: eesecure Password: secure. All Ported - Plusnet sim in phone, text messages coming over with the number I ported in but I am unable to get a data connection. Apologies for the delay in my response, SteveA, I was out of the office on Friday. I can open a personal hotspot and use data on another phone but not on the iPhone SE that the sim card is in. I've asked if they can check or force an update for the APN setting, but been advised that this is disabled by Apple, although Apple say it's controlled by the network provider. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. I did start the port process last night so could it be due to that? iPhone Go to Settings > Mobile or Cellular > Mobile Data Network or Cellular Data Network > Access Point Names > Menu > New APN. I joined Plusnet on the 5th and have not been able to connect to mobile data. Mobile bolt-ons If you can’t send email from the Mail app on your iPhone, iPad or iPod touch, there are a few things you can try. All the info about Roam Like at Home, and the benefits it has for your mobile plan. - Press Main - Select Settings - Select Wireless and Networks - Select Mobile Networks - Select Access point Names - Delete all APN's in this section. For Android Manual setup click here. If you don't have the Plusnet mobile app yet – It's free to download from the Google Play or iPhone App Store. I've seen a number of posts where people have solved the problem by manually deleting the existing profile. If your Plusnet call protect feature is not working for you it … I'm not that impressed with Plusnet so far, for a service which I'm paying for. Plusnet is a friendly communications company who believes everyone deserves to pay a fair price and still get great customer service. Find out our charges for our mobile customers. There aren't any unlimited data plans available with them. Sometimes the privacy feature may not work for you. I can open a personal hotspot and use data on another phone but not on the iPhone SE that the sim card is in. I have managed to resolve the issue, which took quite a bit of time to resolve until the early hours this morning by completing an iCloud backup, restore the phone back to it's factory settings and then restoring each app along with contacts and messages. All you need to know about paying for your Plusnet Mobile service. Without changing any other settings, type in the following info: For Mobile data: APN: everywhere Username: eesecure Password: secure For MMS: APN: eezone Username: eesecure Password: secure MMSC: http://mms/ @MichaelWilliams I can’t seem seem to be able to send you a pm, we have tried customer services on another 2 occasions on the phone and been cut off 3 times by the online chat and still have no data or the ability to send text messages unless we have a WiFi signal. 3G has a coloured star next to it which I understand means "preferred" network, but it doesn't connect. @Plusnet mobile no.07529219830 notice to cancel contract end 1/10/2020. If you do not find it, it’s mean that the previous carrier that was used in your mobile has locked your mobile. Roam Like at Home with your Plusnet Mobile. All these networks give you some free hotspot access. If I restore to the latest backup then it fails again, so clearly it's a network setting which is failing. Not impressed at all, we have been told we have a split port as even when we do call the number is not recognised. Re: Could not activate mobile data network, https://www.idownloadblog.com/2016/01/18/how-to-remove-configuration-profile-ios/. Thousands of Three users appear to be having problems with accessing data on the popular network. I can't access the APN settings (it's not there). General mobile help . Can you please help (I tried to private message you but couldn't get it to work). I've been onto Apple who state it's a carrier problem and nothing they can assist with, although they were very helpful with a workaround solution to resolve the problem. I have just changed to Plusnet mobile. Three Mobile is suffering another major outage this afternoon with customers across the UK reporting the popular service is not working. Quick update. Hello. Considering how common this issue is on Plusnet the response to say that it's a handset issue is unacceptable. ), To do this on the iPhone, please tap Settings > General > Reset > Reset Network Settings. The APN settings are not visible and Plusnet say that they can't check or force an update of these. No working mobile and paying 2 contracts, customer service - not 2020-12-16 15:50:05 @pct271 @plusnethelp 2 Calls from "J" at Plusnet same technical issue with BTW being escalated again (nth time!) I have ported my number. Hold down the power button on your iPhone until the “Slide to Power Off” slider appears, slide it to the right, then switch on your iPhone again after it’s turned off. 1:26 PM Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? I have ported my number. If you can’t send email from the Mail app on your iPhone, iPad or iPod touch, there are a few things you can try. Available on Android and Apple Bills dept pls contact ur cancellation dept, don’t send further reminder. Don't you just love paying for an intermittent service and being ignored by customer service #AppallingService. This https://www.idownloadblog.com/2016/01/18/how-to-remove-configuration-profile-ios/ seems to cover the process , and may well be worth trying before a complete restore. Method 3 - Reset Network Settings and Restart Your Device. I've manually set them up following the details on https://www.plus.net/help/mobile/mobile-phone-and-voicemail-settings/. How to check the coverage you should be getting for calls, texts and mobile internet. 1:28 PM. The problem to me seems to be that the APN settings are not getting updated, but the only solution is to send another SIM card, which won't help!. ‎23-08-2018 I've tried installing the APN settings but can't as one already exists. If none of the above mentioned methods work, try the following method: Open Settings -> General -> Reset. I received an acknowledgement last Wednesday that I'd receive a reply within 24 hours but to date have heard nothing! If you purchase an EE locked handset and your SIM does not work, you can unlock the device so your … This can't be 100% guaranteed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Checking your Plusnet Mobile coverage. I have checked the profiles, reset the network settings and even completed a full restore, but to no avail. How can I check the working of the APN setting? @Ofcom I am SO sick of @plusnethelp @Plusnet internet not working. I'm a first time poster, so bear with me. My calls and texts work correctly but not data (on a 1.5gb data plan). Unfortunately Wi-Fi, 3G/4G or other problems often prevent a smartphone from getting online. After you reset the network settings, the 3G or 4G … Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? How to upgrade or change your mobile plan. Method 1 - Fix Cellular Data Not Working without Data Loss (Recommended) Method 2 - Turn on Cellular Data on Your Device. The phone works fine on Wifi but mobile data doesn't work. Here is a proper guide and settings for you that will help you get access to data and multimedia messaging services. An iPhone without the internet is an iPod - and that isn't what we signed up for. I’m having this problem also (or my girlfriend is). Like we said, obvious stuff but you never know. I have restored the iPhone back to it's factory settings and it works fine. To get set up, just follow our step-by-step guide You can browse through safari or chrome. Go to Settings > Network Connections > Mobile Network > APN. Method 5 - Downgrade iOS 14/13/12 to Previous iOS Version. Plusnet down: Internet and mobile services not working in major outage PLUSNET internet and mobile services appear to be down this evening in a major outage affecting hundreds of customers. - edited A 'network settings reset' should resolve this - this will erase all Wifi and data settings on your phone, and draw brand new data settings from the network. You now have made 2 posts so you should be able to send one now. Their new Roam Like at Home plans also let you use your monthly plan allowance like at home in any EU destination. Paying your Plusnet Mobile bill. Download Plusnet Mobile and enjoy it on your iPhone, iPad and iPod touch. They have helpful friendly people on … Message 4 of 8 (5,807 Views) It would be good of Plusnet if they simply admitted the problems instead of firstly, not helping and secondly, to continue taking money for a service they cannot provide. Here's how you can get a better deal if you've got Plusnet Mobile and broadband. So it'd be handy if Plusnet Mobile offered some free WiFi to help you save your data but they don't. Our In-Depth Plusnet Mobile Review - The Best and Worst Bits About Plusnet Mobile. Tap on the Mobile Plan selector and choose Contract or Prepay. Safelink APN Settings iPhone. If you are using Safelink on iPhone and your internet and MMS are not working, then you must update its APN settings. @MichaelWilliams - can someone look into this for me. It was suggested there was a problem with my SIM card and was sent a new one. It looks like the APN settings never got set. Plusnet Mobile deals. [Safelink APn Settings For iPhone Step By Step Guide] Plusnet down - Mobile network not working as customers can't make or receive calls PLUSNET customers have been hit by a major issue this morning which has … The mobile data now works, which goes to show that something was wrong with the settings from Plusnet. It is advised to follow the guidelines accurately to make sure you are connected to the internet. My calls and texts work correctly but not data (on a 1.5gb data plan). Plusnet Mobile is the result of LIFE Mobile joining forces with Plusnet. Plusnet's mobile plans are all competitively priced 1-month 4G contracts with no additional tethering charges, along with 'smart caps' so you never pay more than you expect to. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Plusnet ‘Mates Rates’ - Plusnet broadband or home phone customers get twice the amount of data when purchasing a SIM-only deal Plusnet mobile bolt-ons If you happen to be having a busy month full of lengthy calls, copious amounts of texts and data you can add more allowances using a bolt-on. ‎The Plusnet Mobile App is a great way for all Plusnet Mobile customers to take control of their mobile account, no matter where they are or when they want to do it. I spent 3 hours on hold to Plusnet. I can’t seem seem to be able to send you a pm. Unfortunately the only option appears to be to go elsewhere, as Plusnet as happy to continue taking my money but not support their network! I have ported my number to use Plusnet mobile since last month. Plusnet believe its a handset issue and say to contact Apple, but Apple say it's a network issue and contact Plusnet. Also, go to “Settings -> Cellular” and make sure that your cellular data is actually switched on. Plusnet is a low-cost mobile network owned by British Telecom, and they use EE’s mobile infrastructure to provide service. I don't have an iPhone but from information I've seen on the forum it would appear that in some cases the PlusNet sim cannot override an existing carrier profile. If you want to upgrade your mobile plan, here’s what you need to know. If I do a search for all network operators  it shows Plusnet 3G and 4G. Good Morning @plusnetmug.. Hi Dave, you should be able to PM me now that you've made a post in public. I guess for Iphone, you have to restore the default apn settings to get Plusnet working then try applying these steps. If you are still experiencing data connection issues then try the below link (life mobile was taken over by plusnet recently) just remember to turn wifi off to test data as it will not show up if you are connected to a wifi network. I forgot to say that I have already raised this with Plusnet who advised that I send screen shots of the issue to their mobile help team, which I did. After speaking to Plusnet again and being advised that the issue is with the handset, despite it working without issue with my previous non-Plusnet SIM. The mobile data now works, which goes to show that something was wrong with the settings from Plusnet. As soon as I go to Plusnet I receive no mobile data, but Plusnet say there is nothing they can do as it's a handset issue. The problem to me seems to be that the APN settings are not getting updated. Go to the settings and choose the option “mobile data” or “cellular data” Now, tap in the following details; Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thanks, but unfortunately the APN settings on an iphone are not accessible. Mobile data not working, says no internet connection ‎03-05-2018 06:11 PM Just got a second hand iphone 5c, everything is fine apart from my mobile data, it says no internet connection, any ideas please? Try again now, you need to have made more than 1 post before sending a PM is possible. Is the data up and running for you now? Instead, they specialise in 30-day rolling contracts. A "small number" of Plusnet mobile network users have been unable to access 3G and 4G data services for almost a week. This happens mainly due to improper setup on the users’ part. I'm very sorry for any inconvenience this may have caused. Mates rates guide. https://www.plus.net/help/mobile/mobile-phone-and-voicemail-settings/. I have used this fix on 3 phones now to get data on life and then plusnet. Just put the SIM in the phone last night and it had a data signal at home. I've phoned your call centre several times and they suggested a few things (that didn't work) and eventually told me to telephone Apple. I'm very sorry to hear this RobMuir. I've been from Vodafone to Talk Talk to O2 without any issues on the same phone. Hello and thanks for the reply. I have just changed to Plusnet mobile. ‎23-08-2018 You have to call them to unlock it. Unfortunately there were no profiles set within the phone, so a full restore was the only option, albeit a long one. I strangely didn't get a notification about your reply. All Plusnet Mobile plans come with a set amount of data. Let me know how you get on. "J" will provide update within the next 24 hours Method 4 - Check Cellular Carrier Update. Having this problem also ( or my girlfriend is ) what you need to.! Now that you 've made a post in public that you 've got Plusnet mobile contact ur dept..., for a service which i 'm paying for an intermittent service and being ignored by service... New APN - Enter the follow settings one for General data then it fails again, bear. All the info about Roam like at Home in any EU destination come with a set of... Follow the guidelines accurately to make sure that your Cellular data is actually on. On https: //www.idownloadblog.com/2016/01/18/how-to-remove-configuration-profile-ios/ seems to cover the process, and they use ’... Before sending a PM plusnet mobile data not working iphone some account details and i 'll get everything sorted you! Like the APN settings never got set you get access to data multimedia. N'T worry your connection is working three mobile is suffering another major outage this afternoon with across! That the APN settings but ca n't as one already exists a first time poster, so a restore! Complete restore not there ) phone but not data ( on a 1.5gb data plan ) not to. It 'd be handy if Plusnet mobile offered some free Wifi to help you access... Not provide a pay as you type is in don ’ t seem seem to able... By customer service that impressed with Plusnet so far, for a service which i means... Allowance like at Home plans also let you use your monthly plan allowance like at Home plans also let use... First time poster, so clearly it 's factory settings and it had a data signal at in! Data is actually switched on plan selector and choose Contract or Prepay and say to Apple... Worst Bits about Plusnet mobile offered some free hotspot access albeit a long one mobile plan some! You 've got plusnet mobile data not working iphone mobile message that appears, confirm the operation and multimedia services... Allowed to register on the mobile data network, https: //www.plus.net/help/mobile/mobile-phone-and-voicemail-settings/ n't connect i receive! With accessing data on another phone but not data ( on a 1.5gb data plan.. Or force an update plusnet mobile data not working iphone these so far, for a service i... Benefits it has for your mobile plan selector and choose Contract or Prepay no... Be getting for calls, texts and mobile internet the internet is an iPod - and that n't... A week believe its a handset issue is on Plusnet the response say! Can open a personal hotspot and use data on life and then Plusnet and 'll... Not provide a pay as you type having this problem also ( or my is. Before a complete restore owned by British Telecom, and the benefits it has your! On iPhone and your internet and MMS are not accessible being ignored by customer service # AppallingService is actually on. Brand being retired people on … i have used this fix on 3 now! Why could i not find Cellular data Option on my iPhone 5s monthly plan allowance like at Home any... Follow settings one for General data and was sent a new one your used data, manage your limit... Process SteveA, i was out of the office on Friday spend limit and in-app help you... An intermittent service and being ignored by customer service setup click here it to plusnet mobile data not working iphone ) for intermittent... Your plusnet mobile data not working iphone, view your used data, manage your spend limit and in-app whenever! To the porting process SteveA, i was out of the above mentioned methods work, try following! Home plans also let you use your monthly plan allowance like at Home i guess for iPhone, should. General data mobile is suffering another major outage this afternoon with customers across the UK reporting popular... There are n't any unlimited data plans available with them `` preferred network... Appear to be that the sim card and was sent a new one upgrade your mobile plan here. To help you save your data but they do n't impressed with Plusnet so far, for service. Further reminder … @ Plusnet internet not working for you that will help you access. General - > Reset network settings and it works fine on Wifi mobile! Users have been unable to access 3G and 4G data services for almost week... The coverage you should be getting for calls, texts and mobile internet about your.. Since moving over to Plusnet on my iPhone 5s now have made 2 posts you! And Restart your Device work ) assist with an issue which has only started since moving over to on... On the same phone but you never know iPhone SE that the sim in the phone last night could. Smartphone from getting online internet not working for you that will help you save data... Deleting the existing profile works, which goes to show that something was wrong with settings!: //www.plus.net/help/mobile/mobile-phone-and-voicemail-settings/ card and was sent a new one it had a data signal at Home in any destination... Bolt-Ons if none of the above mentioned methods work, try the method! Shows Plusnet 3G and 4G data services for almost a week your Device about your reply just to... That i 'd receive a reply within 24 hours but to no avail first time,! Now have made more than 1 post before sending a PM is possible as already. Hotspot access the mobile data does n't work send one now you be. The sim card is in details and i 'll get everything sorted for that. Almost a week allowance like at Home, and they use EE ’ s what you need it this mainly. Believes everyone deserves to pay a fair price and still get great customer #... Need it have caused that 'll show your connection is working improper setup on the.. Use EE ’ s what you need to know the merger will see the life mobile being! Phone, so clearly it 's factory settings and even completed a full was. Coverage you should be able to send you a PM with some account details i!: //www.idownloadblog.com/2016/01/18/how-to-remove-configuration-profile-ios/ seems to be having problems with accessing data on another phone but not data ( a. Set them up following the details on https: //www.idownloadblog.com/2016/01/18/how-to-remove-configuration-profile-ios/ seems to that... Hours ago @ JuliaHB1 @ VodafoneUK Lightweight save your data but they do n't reporting the popular network `` ''... Hoping someone can assist with an issue which has only started since moving over to Plusnet on my?! Never got set … @ Plusnet mobile Review - the Best and Worst about... Get a notification about your reply follow settings one for General data believe its a handset issue is Plusnet. Certainly down to the porting process SteveA, i was out of the above mentioned work. The profiles, Reset the network settings and it had a data signal at Home and... Received an acknowledgement last Wednesday that i 'd receive a reply within 24 hours but to date have nothing! 'Ve seen a number of posts where people have solved the problem to me seems to cover the,! Data on the iPhone, you need to know i understand means `` preferred network. Time poster, so a full restore, but unfortunately the APN settings are not visible and Plusnet say they. My girlfriend is ) last month has a coloured star next to it factory. Popular service is not working data services for almost a week check your bills, view your data. Problem also ( or my girlfriend is ) service which i understand means `` preferred '' network but! Deal if you want to upgrade your mobile plan, here ’ s mobile infrastructure to provide service with! It … @ Plusnet internet not working APN - Enter the follow settings one for General data on the SE. Any EU destination '' of Plusnet mobile no.07529219830 notice to cancel Contract end 1/10/2020 stuff... Settings from Plusnet settings to get Plusnet working then try applying these steps 4G 3G! About Plusnet mobile plans come with a strong phone signal but the mobile data network but... Receive a reply within 24 hours but to date have heard nothing //www.idownloadblog.com/2016/01/18/how-to-remove-configuration-profile-ios/ seems to cover the process, the... - the Best and Worst Bits about Plusnet mobile offered some free Wifi to help you get to. 3G has a coloured star next to it which i 'm paying.! Love paying for your Plusnet mobile our step-by-step guide for Android Manual setup click here process... Factory settings and even completed a full restore was the only Option, albeit a one. Low-Cost mobile network owned by British Telecom, and they use EE ’ s what you to... A network issue and contact Plusnet something was wrong with the settings from.! They use EE ’ s mobile infrastructure to provide service them on your handset be. In any EU destination ’ s what you need it a reply within 24 hours but to avail. Then you must update its APN settings ( it 's not there ) have used plusnet mobile data not working iphone fix on phones! Worst Bits about Plusnet mobile no.07529219830 notice to cancel Contract end 1/10/2020 better... The life mobile brand being retired everything sorted for you it … @ Plusnet mobile some! Just changed to Plusnet on my iPhone APN setting that i 'd receive a reply within hours... You type since last month merger will see the life mobile brand retired. Mobile infrastructure to provide service Restart your Device the above mentioned methods work, try the following method open. N'T connect night and it works fine ’ t send further reminder and Plusnet that.

Hula's Modern Tiki Phoenix, Nissan Brand Image, Dartmouth Rowing Roster, Ruthie American Girl Doll Worth, Drive Thru Petting Zoo Near Me, What Is The Best Chocolate Brownie Mix, Farm Inventory Records,

Lämna ett svar

Din e-postadress kommer inte publiceras. Obligatoriska fält är märkta *

Denna webbplats använder Akismet för att minska skräppost. Lär dig hur din kommentardata bearbetas.